The agreement between you and HowlVault.

By using HowlVault, you agree to these Terms. If you don’t agree, don’t use the service.

These Terms of Service (“Terms”) are a legal agreement between you and Apex Global LLC (“HowlVault,” “we,” “us,” or “our”). By creating an account, downloading HowlBridge, or otherwise using HowlVault (the “Service”), you agree to be bound by these Terms and our Privacy Policy.

If you’re using HowlVault on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Adults (18+) in the United States or Canada.

HowlVault is available only to individuals who are:

• At least 18 years old; and
• Physically located in the United States or Canada at the time of account creation and use.

If you’re outside the United States or Canada, you aren’t permitted to use HowlVault, and any account created from outside these countries may be terminated. We may expand to additional countries in the future; if we do, we’ll update these Terms.

One account per person. Keep your login secure. You’re responsible for activity under your account.

To use most of HowlVault, you need an account. When you create one, you agree to:

• Provide accurate, complete information.
• Keep your login credentials secure and confidential.
• Notify us immediately if you believe your account has been compromised.
• Take responsibility for all activity that happens under your account.

Each person may maintain only one active HowlVault account. Accounts aren’t transferable — you can’t sell or assign your account to someone else.

Paid plans renew monthly via Stripe. You can upgrade, downgrade, or cancel at any time from your account.

HowlVault offers a free plan and paid plans (Standard, Pro). Paid plans are billed monthly in US dollars and renew automatically at the end of each billing period unless canceled.

Payments are processed by Stripe. By subscribing to a paid plan, you authorize us (through Stripe) to charge the payment method you provide on each renewal date.

We may change our prices. We’ll notify you by email at least 30 days before a price change takes effect. If you don’t agree with a price change, you can cancel your subscription before the new price takes effect.

If a payment fails, we may suspend access to paid features until payment is successfully collected. If we can’t collect payment within 14 days, we may downgrade your account to the free plan.

Cancel anytime from your account page. No refunds for partial months. You keep access until the end of the period you’ve paid for.

You can cancel your paid subscription at any time from your account settings. When you cancel:

• Your plan remains active through the end of the current billing period.
• You won’t be charged again after that.
• At the end of the period, your account automatically downgrades to the free plan. If your vault exceeds the free storage cap at that point, you’ll have 30 days to clear space before uploads pause.

Refunds. Subscription fees are non-refundable except where required by law. We don’t prorate partial months or issue refunds for unused time.

If you believe you’ve been charged in error, or if there’s been a billing problem, email support@howlvault.com and we’ll work with you.

You own what you upload. You promise you have the right to upload it. We store it for you and serve it back to you — we don’t distribute it.

Your content stays yours. You retain all ownership rights to sounds, sequences, loadouts, and other content you upload to HowlVault. We don’t claim any ownership of your content.

Your representations. By uploading content to HowlVault, you represent and warrant that:

• You own the content, OR you have the necessary licenses, rights, consents, and permissions to upload and use it.
• Your content doesn’t violate any law, doesn’t infringe anyone’s intellectual property rights, and doesn’t violate anyone’s privacy.
• You aren’t uploading content that is unlawful, harmful, threatening, abusive, or otherwise objectionable.

Limited license to us. You grant us a limited, non-exclusive, royalty-free license to store, process, and transmit your content strictly as needed to provide the Service to you. This license exists solely so we can technically operate the Service — we don’t redistribute, sell, or publicly display your content.

HowlVault is not a distribution platform. HowlVault is a storage and management tool for your private caller library. HowlVault doesn’t offer any features to share, publish, or transfer your sounds to other users. Your vault is private by design.

Don’t upload anything illegal. Don’t abuse the service. Don’t reverse-engineer HowlBridge.

You agree not to:

• Upload content that is unlawful, defamatory, obscene, threatening, harassing, or infringing on anyone’s rights.
• Use the Service for any illegal purpose or in violation of any applicable federal, state, local, or international law.
• Attempt to reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of HowlBridge or any HowlVault software.
• Attempt to interfere with, overload, or disrupt HowlVault or any connected networks or services.
• Use automated tools (bots, scrapers) to access the Service in ways that abuse our systems or violate plan limits.
• Attempt to access another user’s account or data without authorization.
• Circumvent plan limits (storage, machine count) through technical means.
• Resell, sublicense, or share your account access with anyone else.

We own HowlVault and HowlBridge. You own what you upload.

HowlVault, HowlBridge, the HowlVault name and logo, and all related software, designs, documentation, and materials are the property of Apex Global LLC and its licensors, and are protected by copyright, trademark, and other intellectual property laws.

Your account grants you a personal, non-exclusive, non-transferable, revocable license to use HowlVault and HowlBridge for the duration of your active subscription, subject to these Terms.

You’re not granted any right, title, or interest in the HowlVault or Apex Global LLC trademarks, service marks, or trade dress.

Your use of HowlBridge — the desktop tray agent — is additionally governed by the HowlBridge End User License Agreement, which is incorporated into these Terms by reference.

We comply with the DMCA. Three valid notices in 12 months terminates your account.

Your warranties about uploaded content. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to use and authorize HowlVault to display and store the content you upload.

Prohibited content. You agree not to upload, transmit, or share content that:

• Infringes any copyright, trademark, trade secret, or other intellectual property right;
• You do not have the right to upload under applicable law or under a contractual or fiduciary relationship; or
• Contains material you know is false, misleading, or fraudulent.

DMCA compliance and repeat-infringer policy. HowlVault complies with the Digital Millennium Copyright Act. Our full DMCA policy, including our Designated Copyright Agent for receiving notices, is available at howlvault.com/dmca.

If we receive a valid DMCA takedown notice identifying content you uploaded, we may remove or disable access to that content. If your account is the subject of three or more valid DMCA notices within a rolling twelve-month period, we will terminate your account.

We reserve the right to remove any content and terminate any account at our sole discretion if we have a good-faith belief that the content or conduct violates these Terms or applicable law.

We do our best to keep things running. We don’t guarantee 100% uptime.

We work to keep HowlVault available and reliable, but we don’t guarantee that the Service will be uninterrupted or error-free. We may perform maintenance, upgrades, or modifications that cause temporary unavailability.

We may also change, add, or remove features from time to time. We won’t remove or materially degrade core features (cloud storage, caller sync, vault access) without reasonable advance notice.

Caller hardware compatibility depends on the firmware and protocols published by manufacturers. We support the caller brands listed on howlvault.com as of the current date. If a manufacturer changes its firmware or file format in a way that breaks compatibility, we’ll work to restore support as quickly as we can, but we don’t guarantee that every caller model will always work.

You can delete your account anytime. We can terminate accounts that violate these Terms.

You can terminate. You can delete your account at any time from your account settings. Upon deletion, your data will be handled per the retention policy in our Privacy Policy (§6).

We can terminate. We may suspend or terminate your account if you:

• Violate these Terms or our Acceptable Use (§7).
• Engage in fraudulent, abusive, or illegal activity.
• Fail to pay subscription fees after reasonable attempts to collect.
• Create accounts from countries other than the United States or Canada.

When we terminate an account for cause, we’ll notify you by email when possible. Termination for fraud or egregious violations may be immediate and without notice.

The Service is provided “as is.” We don’t warrant that it will meet your specific needs or never have problems.

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DON’T WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT IT WILL ALWAYS BE COMPATIBLE WITH EVERY CALLER MODEL OR FIRMWARE VERSION.

Our total liability to you is capped at what you’ve paid us in the past 12 months.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, APEX GLOBAL LLC AND ITS OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF: (A) THE AMOUNTS YOU’VE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

Some jurisdictions don’t allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, these limitations apply to the greatest extent permitted by law.

If you break these terms and it causes us trouble, you’ll cover our reasonable costs.

You agree to indemnify, defend, and hold harmless Apex Global LLC and its officers, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of:

• Your use of the Service in violation of these Terms.
• Your uploaded content (including claims that it infringes third-party rights).
• Your violation of any law or regulation.

Disputes go to binding individual arbitration in Nevada. No class actions.

Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a “Dispute”) shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration shall take place in Nevada, or remotely at the arbitrator’s discretion.

Class action waiver. You and HowlVault each agree that any Dispute will be brought solely in an individual capacity, and not as a plaintiff or class member in any purported class, collective, representative, or consolidated action. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

Opt-out. You may opt out of this arbitration agreement by notifying us in writing within 30 days of first accepting these Terms. Send your opt-out notice to support@howlvault.com with the subject line “Arbitration Opt-Out.”

Exceptions. Claims for injunctive relief to protect intellectual property rights, and small-claims-court actions, are exempt from this arbitration requirement.

These Terms are governed by the laws of Nevada, USA.

These Terms and any Disputes arising out of them are governed by the laws of the State of Nevada, USA, without regard to its conflict-of-laws principles. To the extent any claim is not subject to arbitration under §15, the exclusive venue shall be the state and federal courts located in Nevada.

We’ll tell you before we change anything material. Continued use means you accept the changes.

We may update these Terms from time to time. If we make significant changes, we’ll notify you by email at the address on file at least 30 days before the changes take effect.

Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes. If you don’t agree to the updated Terms, you must stop using the Service and may cancel your subscription.

Questions about these Terms? support@howlvault.com.

If you have questions or concerns about these Terms, email support@howlvault.com or write to: